We needed connectors that didn't exist. So we built them and shared them with the community.
Hey everyone! 👋
In my intro post, I shared a bit about TalentXM and what we're building. Today I want to talk about something we're really proud of: our custom connector contributions.
The Problem
When we started building AI-powered automation across healthcare, HR, and CRM — we hit a wall.
The standard Zoho connectors were great for basic use cases. But we needed full API coverage, custom module support, bulk operations, webhook triggers, and enterprise-grade error handling.
So we built our own. And then we thought — why keep them to ourselves?
9 Connectors Published
Here's what we've contributed to the Workato Community:
→ Zoho CRM — Sales pipeline, contacts, custom modules → Zoho Desk — Support tickets, SLAs, customer operations → Zoho People — HR management, leave, attendance → Zoho Recruit — Talent acquisition, candidate tracking → Zoho Projects — Task management, milestones, timesheets → Zoho Analytics — Dashboards, reports, data sync → Zoho Learn — LMS, training assignments, compliance → Zoho Meetings — Webinars, video conferencing, scheduling → + More — Coming soon...
Each connector built with OAuth 2.0, dynamic field mapping, and production-tested at TalentXM.
What They Power
These connectors are the foundation for the AI agents we're building:
→ Patient Scheduling Agent — athenahealth + Zoho CRM + Twilio → Prior Authorization Agent — EHR data + Zoho Desk workflows → SupportXM — Zoho Desk ticket analysis with Workato Genie → Employee Onboarding Agent — Zoho People + Zoho Learn + DocuSign
One connector ecosystem. Multiple agents. Endless possibilities.
Why We Share
We believe in building in public.
The Workato Community helped us grow — from Bootcamp attendee to building production automation. Publishing these connectors is how we give back.
Every connector we share = hours saved for another builder.
Your Feedback?
If you're using Zoho with Workato, I'd love to hear:
- Have you tried any of our connectors? How's the experience?
- What Zoho endpoints or features are you missing?
- Any connectors you wish existed?
Drop a comment — your feedback shapes what we build next.
Cheers, TalentXM Team Part of the XM Ecosystem | Healthcare • Travel • Workforce
