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OAuth error on ClickUp connection lab exercise

JeroenR
Deputy Chef II
Deputy Chef II

Hi, I am trying to build the HTTP Connector for ClickUp.

  • I click the Connect button in Workato
  • A ClickUp window appears in which I select my Workspace (image 1)
  • I get an Internal Server Error of type OAUTH_006 on the ClickUp pop-up screen (image 2)

I could not find an explanation for the error code in the ClickUP Common Errors page

Any idea what I could be doing wrong?

Choosing the workspaceChoosing the workspaceThe error on the ClickUp pop-upThe error on the ClickUp pop-up

2 ACCEPTED SOLUTIONS

Hi @JeroenR ,

I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.

Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback

  1. In the URL, replace {client_id} with your ClickUp client ID.

The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token

Please review your HTTP configuration and try again. I tested this and it was working fine.

View solution in original post

Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.

View solution in original post

7 REPLIES 7

marlon-muela
Workato employee
Workato employee

Hi,
This is Marlon from the support team.
Make sure to check your HTTP Authentication. Please refer to ClickUp API documentation > Authentication: https://clickup.com/api/developer-portal/authentication/

Thanks Marlon. I did look at the docs, but that did not help me.  I might try again later. I did find out that the ClickUp endpoint is different from what is in the  lab instructions/screenshot. I think ClickUp may have changed they way they authenticate. If so, others will bump into this as well. So I guess I will wait and see for now ...

meghan-legaspi
Community Manager
Community Manager

Hey @JeroenR, were you able to find a solution? Please let us know if you need further assistance. ๐Ÿ˜Š

Hi Meghan, thanks for your replay. No, I was not ๐Ÿ˜ž . I might try again later. I did find out that the ClickUp endpoint is different from what is in the  lab instructions/screenshot. I think ClickUp may have changed they way they authenticate. If so, others will bump into this as well. So I guess I will wait and see for now ...