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OAuth error on ClickUp connection lab exercise

JeroenR
Deputy Chef II
Deputy Chef II

Hi, I am trying to build the HTTP Connector for ClickUp.

  • I click the Connect button in Workato
  • A ClickUp window appears in which I select my Workspace (image 1)
  • I get an Internal Server Error of type OAUTH_006 on the ClickUp pop-up screen (image 2)

I could not find an explanation for the error code in the ClickUP Common Errors page

Any idea what I could be doing wrong?

Choosing the workspaceChoosing the workspaceThe error on the ClickUp pop-upThe error on the ClickUp pop-up

2 ACCEPTED SOLUTIONS

Hi @JeroenR ,

I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.

Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback

  1. In the URL, replace {client_id} with your ClickUp client ID.

The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token

Please review your HTTP configuration and try again. I tested this and it was working fine.

View solution in original post

Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.

View solution in original post

7 REPLIES 7

Hi @JeroenR ,

I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.

Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback

  1. In the URL, replace {client_id} with your ClickUp client ID.

The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token

Please review your HTTP configuration and try again. I tested this and it was working fine.

Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.

philSch
Deputy Chef II
Deputy Chef II

Hi all, I'm a  workato rookie and I'm facing the same issue while taking up the Automation Pro III training. When I add the workato redirect url on clickUp side, it's either 'cleaned' by clickup leaving only www.workato.com or it's lost. 

Does one of you face this yet and if yes found a workaround ?

Many thanks,