โ05-06-2021 06:47 PM
Open ended question - We are interested in building a way to send emails using Workato. We would prefer to avoid using Google Workspace / Gmail connection, due to security/compliance friction. And the "Email by Workato" doesn't fit our requirements since we'd like to send from an internal address
Has anyone successfully set up an SMTP server connection with Workato to send emails? What does that process look like? Or do you send emails using Workato using another way?
The use case we have in mind is to send a weekly Change digest to a group of people. The recipe would search our Jira tickets for upcoming Change Control tickets, and summarize the information in an email.
Appreciate any insight anyone can share. Thanks!
โ05-10-2021 05:46 PM
We created a service user in our Outlook/Office environment and use the Workato Outlook OOB connector. The Workato Connector is setup with this service user credentials and so it is an internal email. This works very well for us and we don't have to worry about limits or subscriptions plans.